This site was created due to the stress and frustration of spending money for a product that does not work, is misrepresented or malfunctions ... and then the selling company ignores or refuses to make the necessary adjustments to correct the situation.
We the customer are not totally helpless ... we can spread the word ... we can alert others to the situation.
The Internet is a powerful connecting tool ... what many businesses have not yet considered is that pages like these will be around for time and eternity ... situations that occurred a year ago that are logged on these pages will be there until the company no longer exists.
A good example is a complaint registered on my Mad Site ... April 1998.
If you use "Google" search link on this page and type in "Corel complaints" you will reach this page at Google.
Notice the top listing links directly to my very old Mad page.
With the advent of the great search engines all anyone needs do is key in a company name and viola there will be a history of disgruntled consumers to hang the dirty company laundry for all to see.
So BUYER BEWARE!
And Companies pay attention.